Many of our frequently asked questions are below. However, we encourage you to contact the factory with details about your project. We have people standing by to get into the details and help you decide what’s best for your application. Give us a call or scroll through the following for information. 770-534-4585.


What is your return policy?

What is the difference between PG11 and PG16?

PG is a thread type, like NPT or Metric, with specific dimensions.

It is shorthand for Stahlpanzergewinde: literally “Steel tank thread”. More often it is called by the shorter name Panzergewindeor (hence the PG) — or for us Southerners: conduit threading.

The number following the PG designation was originally intended to denote the maximum OD of a cable that could be passed through the conduit.
This was the original DIN standard for threading and has subsequently been replaced by metric, ie, M12x1.5.

The choice between the two sizes falls on what size (outside diameter) cable you are using. PG11 will usually accept 5-10mm, while PG16 will cover approximately 10-14mm OD cables.

Shop for Cable Glands

How can I check availability of a particular part?

Where can I get a list of distributors in my area?

Are any of your cross reference guides published for me, as a distributor, to use?

Will you drop ship?

What is the order cut-off time to ship overnight?

What are the minimum order terms?

What are your normal lead times on delivery?

This will depend on the products required. Our standard lead time is the best in the industry, we pride ourselves in super-quick deliveries. Please call for specific product inquiries.

Cables – Stock to 4 weeks
Receptacles – Stock to 2 weeks
Import items – Stock to 6 weeks
Junction Blocks – Stock to 2 weeks
Panel Interface Connectors – Stock to 2 weeks

If I am using another brand of connectors can you supply me with an equal or similar part, a cross-reference?

What is the best way to decide what connector is best for my application?

What is the difference between NFPA 70 and NFPA 70E?

Short answer: NFPA 70 pertains to installation and NFPA 70E pertains to worker safety.

Long answer:
NFPA 70: This Code covers the installation of electrical conductors, equipment, and raceways; signaling and communications conductors, equipment, and raceways; and optical fiber cables and raceways for the following: (1) Public and private premises, including buildings, structures, mobile homes, recreational vehicles, and floating buildings (2) Yards, lots, parking lots, carnivals, and industrial substations (3) Installations of conductors and equipment that connect to the supply of electricity (4) Installations used by the electric utility, such as office buildings, warehouses, garages, machine shops, and recreational buildings, that are not an integral part of a generating plant, substation, or control center. (Source: https://www.nfpa.org/codes-and-standards/document-information-pages?mode=code&code=70)

NFPA 70E: This standard addresses electrical safety-related work practices for employee workplaces that are necessary for the practical safeguarding of employees relative to the hazards associated with electrical energy during activities such as the installation, inspection, operation, maintenance, and demolition of electric conductors, electric equipment, signaling and communications conductors and equipment, and raceways. This standard also includes safe work practices for employees performing other work activities that can expose them to electrical hazards as well as safe work practices for the following: (1) Installation of conductors and equipment that connect to the supply of electricity (2) Installations used by the electric utility, such as office buildings, warehouses, garages, machine shops, and recreational buildings that are not an integral part of a generating plant, substation, or control center. (Source: https://www.nfpa.org/codes-and-standards/document-information-pages?mode=code&code=70E)

Certifications and Ratings

Are Mencom cables CE listed?

Does Mencom have RoHS certified products?

Does Mencom manufacture UL Cul, CSA rated products?

Connectors and Receptacles

What type of cable jacket materials are available for the Mencom cables?

How do I know if my M12 cable is A, B, or D-coded?

What is the difference between MIN and MINC?

What does the “SS” at the end of a part number mean?

Will an MDC extension cord connect to an MDC extension cord to “Daisy-Chain” a cord?

Will a MIN extension cord connect to a MIN extension cord to “Daisy-Chain” a cord?

Can I get a molded cable that is longer than the standard lengths shown in the catalog?

I have a single ended cable and need to put a cable gland on the blunt end. How do I find the cable diameter to be able to get the correct cable gland?

I would like a receptacle with longer leads than what is shown in the catalog. How do I go about finding the correct part number?

ILME Heavy Duty Connectors

What are the advantages of the new ILME Squish inserts?

Can I get ILME rectangular connectors in NPT threaded hoods and surface mounted bases?

I don’t know which components I need. Is there an easier way to select the heavy duty connector I need?

Yes. We offer kits that make putting together your ILME connector easier and this will save time and money. Click to learn about our ILME Kits.

Panel Interface Connectors

Where can I learn about NFPA 70E?

I understand designing or adding a panel interface port into a control panel will help prevent accidental arc flash and provide increased safety; where can I learn more about rules or standards?

Your panel interface competitor uses a clear plastic lid, why does Mencom use a metal lid?

Why aren’t all of the panel interfaces shown in the catalog?

Network Products

Does Mencom carry managed Ethernet switches?

Junction Blocks

What is your product offering on passive or smart Junction boxes ?

Solenoid Valve Connectors

I have solenoid valve connectors on my machines. How to I determine the right solenoid type for replacement?

Solenoid Valve ConnectorWhat are the available circuit configurations for valve connectors?

Cable Glands

What type of strain relief products do you offer?

Do you offer explosion proof cable glands?

Learn more about the ATEX 100A 94/9/EC Directive:

European Commission: https://ec.europa.eu/enterprise/sectors/mechanical/documents/legislation/atex/
Conformance: https://www.conformance.co.uk/adirectives/doku.php?id=atex

What type of strain relief products do you offer?

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